Remote Associate Customer Success Manager

Job Summary

A software technology company has an open position for a Remote Associate Customer Success Manager.

Core Responsibilities of this position include:

• Monitoring day-to-day service execution and customer satisfaction
• Developing, preparing, and nurturing customers for advocacy
• Advising customers on how to build successful security testing programs

Required Skills:

• 2+ years of experience in a customer-facing role, preferably in SaaS and/or cybersecurity
• Demonstrated experience effectively engaging with C Level Executives
• Experience working with a larger team that collectively supports the customer
• Experience with Salesforce
• Strong written and verbal communication
• Eagerness to learn, adapt and perfect your work; you love to collaborate and innovate