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Remote Associate Information Technology Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Dec 28, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A financial company is searching for a person to fill their position for a Remote Associate Information Technology Specialist.

Core Responsibilities Include:

  • Performing remote troubleshooting as needed utilizing remote software tools
  • Evaluating risk, and priorities of incoming issues to reduce business impact of incidents
  • Escalating complex cases, in accordance with and as defined by IT policies

Applicants must meet the following qualifications:

  • Practical work experience equivalent to 1+ years in support services
  • Ability to learn quickly and tackle new and technically complex problems
  • Strong communication and customer service skills

COMPLETE JOB DESCRIPTION

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