Job Summary
An insurance company has an open position for a Remote Associate Life Event Specialist.
Must be able to:
- Develop and apply technical, contractual knowledge (policies and provisions)
- Develop relationships with Employer contacts, including HR administrators
- Maintain organizational service standards on all assigned claims and leaves
Applicants must meet the following qualifications:
- Ability to develop Leave and STD product knowledge and apply a best-in-class service experience
- 4-year degree preferred or equivalent work experience
- Medical background, Disability claim and/or leave management experience
- Ability to exercise independent judgment and discretion in antepartum and postpartum claim adjudication decisions
- Strong service and quality orientation
- Ability to interact effectively and professionally with claimants, employers, medical resources, attorneys
