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Remote Associate SaaS Customer Success Manager

Job is Expired
Location: Pacific Time
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 15, 2020
Job Category: Account Management, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A Software as a Service company is in need of a Remote Associate SaaS Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Know our software inside and out
  • Proactively reach out to assigned accounts
  • Learn, define, and share best practices with customers

Skills and Requirements Include:

  • Ability to understand client objectives
  • Skilled in remote troubleshooting
  • Experience with a customer ticketing system

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