Remote Associate SaaS Customer Success Manager

Job ID: Available for Members

Location: Pacific Time

Compensation: To Be Discussed

Staff Reviewed: Wed, Jan 15, 2020

Job Category: Account Management, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A Software as a Service company is in need of a Remote Associate SaaS Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Know our software inside and out
  • Proactively reach out to assigned accounts
  • Learn, define, and share best practices with customers

Skills and Requirements Include:

  • Ability to understand client objectives
  • Skilled in remote troubleshooting
  • Experience with a customer ticketing system