Job Summary
An electronic health records company. has a current position open for a Remote Associate Support Consultant in Brooklyn.
Candidates will be responsible for the following:
- Providing live chat, email and phone service to Practice Fusion’s EHR community
- Maintaining high levels of customer satisfaction by providing fast and accurate responses
- Being a champion of change management with both internal and external customers
Applicants must meet the following qualifications:
- Previous customer service experience
- Creative and effective problem-solving skills
- Excellent written and verbal communication skills
- Friendly, patient and professional phone demeanor
- Dependable with the ability to work in a fast-paced environment