Job Summary
A global information technology company has an open position for a Remote Automated Success Program Manager.
Individual must be able to fulfill the following responsibilities:
- Define, track, and exceed key metrics for product adoption and user engagement
- Plan and execute customer success programs strategy to fuel our users’ success and growth
- Amplify the voice of our users by sharing data- and user-driven feedback consistently
Must meet the following requirements for consideration:
- 3+ years of working in SasS-based businesses
- 3+ years of user training or customer success programs experience
- Passion for making customers and users successful at scale
- Proven and consistent track record creating impactful adoption programs
- Experience working in a fast-growing company