Job Summary
An insurance company has an open position for a Remote Automotive Insurance Client Success Team Lead.
Candidates will be responsible for the following:
- Interfacing with our clients every day, building relationships driving utilization of our product
- Guiding and mentoring our Client Success Managers as they work with our clients through phone, email, and chat
- Assisting leadership in the development and consistent reporting of metrics/KPIs
Position Requirements Include:
- Bachelor's Degree in business, technology or related field
- Exceptional time-management skills
- Previous experience in client success, tech services or customer support
- Experienced in communicating across different audiences
- Proven ability to deliver timely feedback, to lead, coach, and advocate for high-performing teams effectively
- Familiarity with public company requirements