Remote Automotive Phone Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jul 19, 2021

This job expires in: 20 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A car dealership company has a current position open for a Remote Automotive Phone Specialist.

Must be able to:

  • Answer inbound calls with the goal of providing an exceptional client experience
  • Keep current with service updates, including: checking open recalls, specials, all direct mail pieces, and recall notices from the manufacturer
  • Perform outbound follow-up calls

Qualifications Include:

  • Customer service background
  • Ability to perform outbound calls
  • Ability to answer inbound calls
  • Ability to perform all duties, tasks and/or projects as assigned
  • Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)
  • Excellent verbal and written communication skills

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