Remote Automotive Repair Industry Software Senior Customer Service Representative in Cedar Rapids

Location: Iowa

Compensation: Hourly

Staff Reviewed: Mon, Jul 19, 2021

This job expires in: 18 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A technology company has a current position open for a Remote Automotive Repair Industry Software Senior Customer Service Representative in Cedar Rapids.

Candidates will be responsible for the following:

  • Assisting in answering of incoming calls from insurance adjusters and vehicle owners
  • Documenting conversation with claims adjusters in regard to the specific loss report
  • Maintaining a good relationship with dealers and claims adjusters to ensure overall customer satisfaction

Must meet the following requirements for consideration:

  • High school diploma
  • 3 years prior customer service experience required
  • Strong verbal and written communication skills
  • Self-motivated
  • Ability to multi-task
  • Excellent mathematical and analytical skills

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