Job Summary
A technology company has a current position open for a Remote Automotive Repair Industry Software Senior Customer Service Representative in Cedar Rapids.
Candidates will be responsible for the following:
- Assisting in answering of incoming calls from insurance adjusters and vehicle owners
- Documenting conversation with claims adjusters in regard to the specific loss report
- Maintaining a good relationship with dealers and claims adjusters to ensure overall customer satisfaction
Must meet the following requirements for consideration:
- High school diploma
- 3 years prior customer service experience required
- Strong verbal and written communication skills
- Self-motivated
- Ability to multi-task
- Excellent mathematical and analytical skills
