Job Summary
An automotive company is filling a position for a Remote Automotive Support Specialist in Draper.
Individual must be able to fulfill the following responsibilities:
- Deliver an exceptional customer experience by taking inbound phone calls
- Review and assess customer concerns for possible troubleshooting and remote diagnostics
- Teach customers how to self-serve including directing to the self-help website
Position Requirements Include:
- Upon completion of training, this position will work remote up to 80% of the work week
- Minimum 2 years of relevant work experience
- Evidence of exceptional ability
- Administrative duties and customer service experience is a must
- Willingness to learn new and innovative automotive technologies
- Establish and maintain positive, cooperative, working relationships
