Remote Automotive Support Specialist in Draper

Job ID: Available for Members

Location: Utah

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 09, 2020

This job expires in 10 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

An automotive company is filling a position for a Remote Automotive Support Specialist in Draper.

Individual must be able to fulfill the following responsibilities:

  • Deliver an exceptional customer experience by taking inbound phone calls
  • Review and assess customer concerns for possible troubleshooting and remote diagnostics
  • Teach customers how to self-serve including directing to the self-help website

Position Requirements Include:

  • Upon completion of training, this position will work remote up to 80% of the work week
  • Minimum 2 years of relevant work experience
  • Evidence of exceptional ability
  • Administrative duties and customer service experience is a must
  • Willingness to learn new and innovative automotive technologies
  • Establish and maintain positive, cooperative, working relationships