Job Summary
A customer relationship management organization is seeking a Remote Automotive Technical Claims Representative in Melbourne.
Must be able to:
- Receive inbound contacts regarding extended service contract coverage
- Provide claims adjudication per contract terms and contact handling processes
- Communicate responses to customer concerns and inquiries
Must meet the following requirements for consideration:
- High School Diploma or equivalent
- Must have a minimum of 1 year of customer service experience
- Automotive technical experience required
- Strong working knowledge of the Internet, computers, and software
- Must type 20 WPM
- Excellent interpersonal skills are required