Remote Avaya Contact Center Engineer

Job Summary

An information technology company has a current position open for a Remote Avaya Contact Center Engineer.

Core Responsibilities Include:

• Providing pre and post sales call center technical support to all associates and customers
• Providing technical briefings and technical demonstrations to both customers and associates
• Providing PSO type services on new and existing Avaya products

Required Skills:

• Five or more years’ experience in the implementation role of call centers
• Expert knowledge of the Avaya product line of PBX’s
• Excellent verbal and written communication skills required
• Strong problem solving skills are essential
• Business and professional customer contact skills required