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Remote B2B SaaS Customer Success Associate

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Aug 14, 2019
Job Category: Consulting, Sales
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

An IT company is searching for a person to fill their position for a Remote B2B SaaS Customer Success Associate.

Core Responsibilities Include:

  • Identifying customer content needs and create FAQs, white papers, videos, and host webinars
  • Working closely with Success and Sales teams on seamless customer transitions
  • Virtually training and onboarding new and existing customers

Required Skills:

  • Host in person customer events, some travel required and attend 2 x annual team retreats
  • At least one year of experience with B2B SaaS
  • Have frontline sales experience of minimum one year

COMPLETE JOB DESCRIPTION

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