Job Summary
A financial services and insurance agency has an open position for a Remote Bank Contact Center Operations Business Support Analyst II in San Antonio.
Core Responsibilities of this position include:
- Developing and maintaining an understanding of overall business functions
- Developing broad system knowledge relating to primary job functions
- Assisting with the documentation of new and revised departmental procedures
Skills and Requirements Include:
- Bachelor's Degree
- OR 4 additional years of related experience beyond the minimum
- 2 or more years of analyst or equivalent experience in Bank Contact Center Operations
- Proficient level experience in a wide variety of systems coordination
- Excellent communication skills
