Job Summary

A banking and credit lending company needs applicants for an opening for a Remote Banking Customer Service.

Core Responsibilities of this position include:

• Handling complex customer service inquiries & problems for three or more call-type functions via telephone, digital, or chat channels
• Navigating computerized system for responding and/or troubleshooting to customer questions
• Documenting customer files

Required Skills:

• High school diploma or GED
• Strong verbal communication and problem-solving skills
• Ability to multi-task, as needed, to get the job done