Remote Banking Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in the Banking sector for a 100% remote position.

Key Responsibilities

• Respond to incoming calls from brokers, clients, merchants, and financial institutions regarding banking services
• Ensure adherence to established call procedures and customer service standards
• Provide accurate information and solutions to customer inquiries in a professional manner

Required Qualifications

• Experience working in a bank or call center environment
• Ability to work full-time, including weekend shifts
• Willingness to participate in a 3-4 week paid training program
• High level of accuracy in customer interactions
• Comfortable with Microsoft Video interviews