Remote Banking Customer Success Specialist in Buffalo

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 16, 2020

This job expires in 18 days

Job Category: Customer Service, Financial

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A bank needs applicants for an opening for a Remote Banking Customer Success Specialist in Buffalo.

Candidates will be responsible for the following:

  • Serving as first point of contact within a business start-up
  • Serving as primary contact for onboarding new customers for the start-up
  • Investigating, diagnosing and troubleshooting customer-reported issues

Qualifications Include:

  • Strong communication skills
  • Strong interpersonal skills
  • Strong presentation skills
  • Strong material preparation skills
  • Entrepreneurial spirit
  • Passion for customer success and its role in growth and customer adoption