Job Summary

A health insurance technology and services company is seeking a Remote Benefit Advocate.

Core Responsibilities Include:

• Responding to, researching, and resolving member inquiries
• Answering questions regarding their medical benefits
• Acting as the Subject Matter Expert

Skills and Requirements Include:

• High school diploma or GED
• Knowledge of CPT codes, ICD-9/ICD-10 coding and medical terminology
• Previous claims experience and/or medical billing experience
• Familiarity with the Microsoft operating system and their suite of applications (Outlook, Word, Excel)
• Fast-paced call center/customer support experience
• Strong computer skills with ability to learn multiple proprietary computer systems