Job Summary

A human resources company has a current position open for a Remote Benefit Services Associate.

Core Responsibilities Include:

• Providing best-in-class service to clients and worksite employees through interactions over the phone, via email and in person
• Monitoring eligibility and compliance requirements are met to process enrollments and terminations of coverage
• Generating sensible, realistic, practical solutions to problems

Qualifications for this position include:

• 2+ years of customer service experience in a fast paced environment is required
• Comfortable reaching out to peers to tear down walls or remove roadblocks
• Demonstrate consistent logic, rationality, and objectivity in decision-making
• Able to independently research and resolve benefits related issues using available resources, and escalating appropriately