Job Summary
A business process outsourcing company has an open position for a Remote Benefits Administration Outsourcing Services Associate II in Cary.
Core Responsibilities Include:
- Answering calls in regards to the customer’s government benefits
- Answering calls in regards to the customer’s state benefits
- Answering calls in regards to the customer’s employer benefits
Qualifications for this position include:
- High School Diploma or GED
- Ability to navigate multiple applications and research solutions with ease
- Ability to build genuine connections with customers
- Ability to have strong customer service and people skills
- Ability to patiently listen to, understand, and address complex customer issues
