Remote Benefits Advisor

Job Summary

A company is looking for a Social Supports Service Coordinator (remote).

Key Responsibilities

• Field a high volume of phone calls and online chats
• Conduct assessments to determine individuals' goals and preferences
• Educate individuals about available resources and facilitate referrals

Required Qualifications, Training, and Education

• Experience in social work, case management, or care coordination
• Knowledge of aging and disabilities services
• Ability to document interactions and relevant information in computer systems
• Fluency or conversational ability in Spanish is encouraged
• Availability to work within the helpline's operating hours