Remote Benefits Advisor

Job Summary

A company is looking for a Social Supports Service Coordinator (remote).

Key Responsibilities

• Field a high volume of phone calls and online chats
• Conduct assessments to determine individuals' goals and preferences
• Provide information, educate about available resources, and facilitate referrals

Required Qualifications, Training, and Education

• Experience in social work, case management, or care coordination
• Fluency or conversational ability in Spanish is encouraged
• Ability to document interactions in computer systems
• Experience in aging and disabilities services or long-term care is highly desired
• Availability to work within the helpline's operating hours (Monday to Friday, 7:00 am to 6:00 pm Central Time)