Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Handle incoming calls regarding employee benefits, including healthcare and retirement options
• Navigate multiple systems to provide accurate information and support to customers
• Maintain a steady call volume while ensuring positive customer experiences

Required Qualifications and Education

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience with healthcare and employer benefits is preferred
• Ability to work a shift between the hours of 8AM-6PM, Monday-Friday
• Must be at least 18 years old and pass a background check and drug test