Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Handle a steady volume of incoming calls regarding employee benefits, including healthcare and retirement
• Actively listen to customer inquiries and provide comprehensive resolutions
• Navigate multiple systems while managing call flow efficiently

Required Qualifications

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is preferred
• Ability to complete a mandatory paid training program
• Must be 18 years of age or older and pass a background check and drug test