Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Handle incoming calls regarding employee benefits, including healthcare and retirement
• Navigate multiple systems while managing a steady volume of calls
• Provide excellent customer service to create positive experiences for clients

Required Qualifications

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is preferred
• Ability to pass a mandatory paid training program and background checks
• Must reside in specific states and meet internet connection requirements