Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Manage a steady volume of incoming calls regarding employee benefits
• Provide assistance and information on healthcare, retirement benefits, and additional perks
• Navigate multiple systems while actively listening to customer inquiries

Required Qualifications

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is highly preferred
• Ability to successfully complete a mandatory paid training program
• Must pass a criminal background check and drug test