Remote Benefits CSR

Job Summary

A company is looking for a Benefits Customer Service Representative (CSR).

Key Responsibilities

• Build rapport and respond to customers compassionately while exceeding expectations
• Meet commitments through various communication channels and customize service approaches
• Handle confidential information in compliance with HIPAA and maintain accurate documentation

Required Qualifications

• Verifiable High School Diploma or GED is required
• Attendance is mandatory for the first 90 days
• Call center experience is required
• Strong computer skills are required
• Must have a private/quiet workspace with internet connection