Remote Benefits Customer Service Representative

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Wed, Feb 10, 2021

This job expires in: 4 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

An employee benefits provider has a current position open for a Remote Benefits Customer Service Representative.

Must be able to:

  • Respond to telephone, written and electronic inquiries from employees/members
  • Treat all inquiries professionally and respectfully following Health Benefits guidelines
  • Appropriately refer or escalate calls based on customer service procedures and guidelines

Must meet the following requirements for consideration:

  • Previous customer service experience is required
  • Ability to work in a fast-paced, customer service driven environment
  • Excellent verbal and written communication skills are required
  • Ability to work effectively with team members, employees/members, providers, and clients
  • Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
  • Flexible; open to continued process improvement

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH