Remote Benefits Software Service Center Customer Success Support Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Mar 21, 2023

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A provider of cloud-based benefits software solutions is searching for a person to fill their position for a Remote Benefits Software Service Center Customer Success Support Specialist.

Must be able to:

Respond to customer inquiries regarding product functionality or system issues
Work directly with customers to troubleshoot, research, and resolve questions and issues within our products
Serve as key communication point for issues assigned and work to resolve complex issues

Must meet the following requirements for consideration:

B.S. or B.A. required
2+ years’ experience in data analysis, account management, or technical customer support-related roles
Industry knowledge and experience is a plus: Insurance, Benefits Administration, SaaS, Healthcare
Excellent analytical, problem solving, time management, and multi-tasking skills
Ability to deliver quality results in a fast-paced environment
Strong verbal and written communication skills that focus on concise and informative content for internal and customer audiences

COMPLETE JOB DESCRIPTION

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Job is Expired

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Remote Benefits Software Service Center Customer Success Support Specialist

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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