Job Summary

A telecommunications company is in need of a Remote Bilingual Arabic Telecommunications Customer Experience Representative.

Candidates will be responsible for the following:

• Communicating the value of our products and share ways for customers to get the most from company
• Engaging with a diverse consumer base to provide solutions for customer needs and technical issues
• Establishing long-term customer relationships

Required Skills:

• High School diploma, GED, or equivalent experience
• Six months of related customer service and troubleshooting experience and/or training
• Openness to being coachable and a desire to learn new techniques
• Ability to navigate company communications and programs in English while speaking with customers in Arabic and English
• Ability to work and remain engaged on the phone throughout the entirety of shift
• Ability to accommodate back-to-back phone calls with customers throughout the entirety of shift