Job Summary
A student loan servicing company is filling a position for a Remote Bilingual Assistant Account Manager I.
Candidates will be responsible for the following:
- Answering incoming calls from the ACD line/e-mail inquiries as a top priority
- Assisting payers/applicants in setting up accounts, serving as a positive first point of contact
- Updating demographic informamtion and educating payers/applicants on their account
Skills and Requirements Include:
- High school graduate
- At least 2 years of college/technical school
- Two years of related work experience
- Strong critical thinking and problem solving skills
- Ability to handle stressful situations and meet multiple deadlines
