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Remote Bilingual Canadian French IT Customer Support Supervisor

Job is Expired
Location: California, Florida, Georgia, Illinois, Maryland, Michigan, New York, Tennessee, Texas, Virginia, Washington
Compensation: To Be Discussed
Staff Reviewed: Fri, Apr 16, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

An information technology and staffing company. has a current position open for a Remote Bilingual Canadian French IT Customer Support Supervisor.

Individual must be able to fulfill the following responsibilities:

  • Oversee and supervise a team of agents
  • Fulfill service-level agreements and other performance expectations
  • Provide technical and procedural guidance

Qualifications Include:

  • Bachelor’s degree or equivalent
  • Bilingual in Canada French (Quebecois) and English
  • 2 years customer service supervisory experience
  • Experience working with Roku, Tizen, Amazon Fire TV, Android, and Apple products
  • Proficient with Microsoft Excel and other data visualization tools
  • Demonstrated professional customer service skills

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