Job Summary

A software company has an open position for a Remote Bilingual Canadian French Senior Vision and Vantagepoint Technical Support Analyst.

Candidates will be responsible for the following:

• Providing quality bilingual technical software support
• Providing support to customers via telephone, e-mail, chat, and the internet
• Assessing the nature of the customer's problems

Required Skills:

• Strong bi-lingual oral and written communication in English and French Canadian
• Coursework and/or experience in Enterprise solutions line of software or computer programming
• Proficiency with Microsoft Office applications
• Successful history working in a team environment