Job Summary
A telecommunications company is filling a position for a Remote Bilingual Cantonese Customer Experience Representative.
Core Responsibilities Include:
- Conducting back-to-back phone calls with customers throughout the entirety of your shift
- Establishing long-term customer relationships
- Engaging with a diverse consumer base to provide solutions for customer needs and technical issues
Qualifications for this position include:
- The ability to navigate company communications and programs in English while speaking with customers in Cantonese and English
- Ability to work and remain engaged on the phone throughout the entirety of your shift
- High School diploma, GED, or equivalent experience