Job Summary
A staffing company is searching for a person to fill their position for a Remote Bilingual Cantonese Mandarin Customer Service Representative in Long Island City.
Individual must be able to fulfill the following responsibilities:
- Manage incoming telephone calls
- Provide friendly and timely customer service
- Manage fielding of business correspondence
Qualifications Include:
- Fluent in English, Cantonese, and Mandarin
- Solid understanding of Computer Data Entry
- Familiarity with Customer Relationship Management (CRM) systems
- Experience performing extensive research to resolve complex customer inquiries
- Basic knowledge in computer software programs and office equipment
