Job Summary
A communications technology company is filling a position for a Remote Bilingual Client Experience Associate.
Core Responsibilities of this position include:
- Taking customer calls, capturing incoming leads, taking orders, scheduling appointments, and translating calls
- Taking calls in both English & Spanish, and translating them for the message depending on the client’s needs
Applicants must meet the following qualifications:
- An excellent communicator, verbally and written in both English & Spanish (fluent in both languages)
- Growth mindset, and is excited to learn new things
- Passionate about customer service
- People-focused, friendly and knows how to listen
- Trustworthy and shows up when expected
- Above-average computer skills, including typing
