Job is Expired
Location: Alabama, Arizona, Florida, Georgia, Kansas, Louisiana, Mississippi, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, West Virginia
Compensation: To Be Discussed
Staff Reviewed: Tue, May 25, 2021
Job Summary
A bank is filling a position for a Remote Bilingual Consumer Support Specialist.
Core Responsibilities Include:
- Ensuring effective collection of an assigned group of delinquent accounts
- Handling escalations/disputes and interprets documents/requests
- Exploring new negotiating techniques that improve collection efforts
Skills and Requirements Include:
- 1+ years of related experience
- Understanding of the necessity and value of accuracy and attention to detail
- Knowledge of and ability to develop collection strategies in all areas of collection and credit/financial reporting
- Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts
- Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer
- Understanding of effective communication concepts, tools and techniques
