Job Summary
A healthcare company is seeking a Remote Bilingual Customer Advisor in West Palm Beach.
Core Responsibilities Include:
- Reconciling accounts according to insurance contracts and submit/ process correct contractual
- Confering with other staff members to obtain additional information and clarification needed to resolve customer concerns
- Reviewing accounts for duplicate or charge errors, forwarding to audit if necessary
Skills and Requirements Include:
- Talk with customers by phone or in person to obtain information needed to resolve inquiries
- Minimumone year related experience required
- Can answer all inquiries from customers promptly (generally the same day received)
