Job Summary

An insurance company has an open position for a Remote Bilingual Customer Care Representative.

Individual must be able to fulfill the following responsibilities:

• Provide remote support for customers’ inquiries about lost or damaged devices
• Maintain exceptional customer service
• Resolve customer issues in a timely manner to get them back online

Qualifications Include:

• High school diploma or GED
• Flexibility to work all shifts as required
• 6 months of previous customer service experience
• Technical aptitude to pass our readiness assessment
• Willing to submit and pass a pre-employment background investigation and drug screen
• Must be comfortable offering customers upgraded products/services and overcoming objections