Remote Bilingual Customer Service Rep

Job Summary

Remote Bilingual Customer Service Rep, is a full-time work-from-home position where the representative provides customer support for billing, programming, and technical issues while promoting products and services to enhance customer experience.

Key Responsibilities

• Handle back-to-back tech support and customer service calls throughout the shift
• Engage with a diverse consumer base to address customer needs and technical issues
• Promote products and services to new and existing customers

Required Qualifications

• High school diploma or GED
• Six months of related customer service and troubleshooting experience and/or training
• Fluency in English and Spanish
• Ability to work flexible shifts, including evenings, weekends, or holidays
• Must reside in specific eligible states for hire