Remote Bilingual Customer Service Representative

Job Summary

A company is looking for a Remote French Customer Service Representative.

Key Responsibilities

• Handle customer inquiries and complaints
• Maximize sales opportunities through upselling and cross-selling
• Document and update customer records based on interactions

Required Qualifications, Training, and Education

• Minimum of 2 years customer service experience in a call center environment
• Must be fluent in English and Canadian French (written and verbal)
• Minimum high school diploma; college preferred
• Experience supporting consumer products and/or services
• Experience with diagnosing and troubleshooting