Remote Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Remote Bilingual Customer Service Representative will manage customer inquiries related to billing, programming, and technical support while promoting products and services to enhance the DISH TV experience.
Key responsibilities
- Handle back-to-back customer service and technical support calls throughout the shift
- Provide solutions to customer needs and technical issues while engaging with a diverse consumer base
- Participate in ongoing training and development opportunities for career growth
Required qualifications
- High school diploma or GED
- Six months of related customer service and troubleshooting experience
- Ability to work flexible shifts, including evenings and weekends
- Smartphone or device with an active data network connection
- Must reside in eligible states including Florida, Georgia, and North Carolina
Complete Job Description
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