Remote Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Remote Bilingual Customer Service Representative will engage with customers to address billing, programming, and technical issues while promoting products and services, all from a home office environment.
Key responsibilities
- Manage back-to-back customer service and technical support calls throughout the shift
- Provide solutions to a diverse range of customer needs and technical inquiries
- Promote products and services to enhance customer satisfaction and value from DISH TV
Required qualifications
- High school diploma or GED
- Six months of related customer service and troubleshooting experience
- Fluency in both English and Spanish
- Ability to work flexible shifts, including evenings and weekends
- Smartphone or device with an active data network connection
Complete Job Description
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