Remote Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Remote Bilingual Customer Service Representative will provide technical support and customer service, handling inquiries related to billing and programming while promoting products to enhance the customer experience.
Key responsibilities:
- Manage back-to-back customer service and technical support calls throughout the shift
- Engage with a diverse customer base to address needs and resolve technical issues
- Promote products and services to maximize customer satisfaction and value
Required qualifications:
- High school diploma or GED
- Six months of relevant customer service and troubleshooting experience
- Flexibility to work evenings, weekends, or holidays as needed
- Smartphone or device with an active data network connection
- Residency in designated states for eligibility
Complete Job Description
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