Remote Bilingual Customer Service Representative
Job Summary
Fluent in both English and Spanish, the full-time Remote Bilingual Customer Service Representative will manage customer inquiries related to billing, programming, and technical support while promoting products and services to enhance the customer experience.
Key responsibilities
- Handle back-to-back customer service and technical support calls throughout the shift
- Provide solutions to diverse customer needs and technical issues
- Engage with customers to promote products and services effectively
Required qualifications
- High school diploma or GED
- At least six months of related customer service experience or training
- Fluency in English and Spanish
- Ability to work flexible shifts, including evenings and weekends
- Reside in eligible states including North Carolina, Georgia, and others listed in the job description
Complete Job Description
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