Job Summary
A pet insurance provider has an open position for a Remote Bilingual Customer Service Representative in Seattle.
Core Responsibilities Include:
- Communicating effectively over the phone and in writing
- Providing support to customers
- Navigating escalated customers and sensitive conversations
Skills and Requirements Include:
- Working remotely from home after 6 months in the office
- Fluency in Spanish or Quebec French
- Minimum of 1 year in a service oriented role
- Customer Centric: focused on providing a positive customer experience
- Experience working in a Veterinary Clinic
- Ability to assess, analyze, and problem solve
