Job Summary
An asset management and business processing solutions company needs applicants for an opening for a Remote Bilingual English Mandarin Customer Service Representative in Herndon Area.
Candidates will be responsible for the following:
- Working from your home with computer equipment provided by the company
- Being able to manage fast-paced inbound and outbound calls and performing data entry related to a new program
- Assisting customers by researching their account and providing prompt and accurate information
Required Skills:
- High School Diploma or GED
- Being bilingual (fluent in both Mandarin and English)
- Reside within 1-1.5 hours of a UPS Customer Center for computer equipment pick up
- Have experience in servicing customers with professionalism, diplomacy and consideration for the customer’s requests or concern
- Have high speed internet access (Minimum 10MB upload speed, 5MB download speed)
- Be able to use an ethernet cord and be hard wired into your server from the router/modem; no Wi-Fi or hot spot
