Remote Bilingual English Mandarin Customer Service Representative in Herndon Area

Location: Virginia

Compensation: Hourly

Staff Reviewed: Thu, May 27, 2021

This job expires in: 7 days

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Temporary

Employer Type: Employer

Career Level: Experienced

Job Summary

An asset management and business processing solutions company needs applicants for an opening for a Remote Bilingual English Mandarin Customer Service Representative in Herndon Area.

Candidates will be responsible for the following:

  • Working from your home with computer equipment provided by the company
  • Being able to manage fast-paced inbound and outbound calls and performing data entry related to a new program
  • Assisting customers by researching their account and providing prompt and accurate information

Required Skills:

  • High School Diploma or GED
  • Being bilingual (fluent in both Mandarin and English)
  • Reside within 1-1.5 hours of a UPS Customer Center for computer equipment pick up
  • Have experience in servicing customers with professionalism, diplomacy and consideration for the customer’s requests or concern
  • Have high speed internet access (Minimum 10MB upload speed, 5MB download speed)
  • Be able to use an ethernet cord and be hard wired into your server from the router/modem; no Wi-Fi or hot spot

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