Job is Expired
Location: Arizona, California, Colorado, Connecticut, District of Columbia, Georgia, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, Montana, Nevada, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 12, 2022
Job Summary
An apparel and accessory company has an open position for a Remote Bilingual French Apparel and Accessory Customer Experience Representative.
Must be able to:
- Partner with the customer and Patagonia team to remedy customer concerns and deliver the best experience possible
- Provide accurate information regarding our products, customer orders, company service guidelines, and company environmental issues
- Maintain a high level of performance and communication with the supervisory team
Qualifications for this position include:
- Bilingual French
- Minimum of 1+ years’ experience working in a customer service environment
- Experience navigating and resolving complex customer issues while maintaining composure
- Technical proficiency managing multiple platforms while utilizing a keyboard, phone and delivering exceptional service at the same time
- Ability to drive amazing customer experiences
- Ability to navigate browsers and assist customers using platforms via: D365, Microsoft Suites, Salesforce
