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Remote Bilingual French or Spanish Email Chat Specialist in Rocklin

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Tue, May 07, 2019
Job Category: Customer Service
Weekly Hours: Full Time, Part Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A retail clothing company needs applicants for an opening for a Remote Bilingual French or Spanish Email Chat Specialist in Rocklin.

Individual must be able to fulfill the following responsibilities:

  • Support customers by responding to inbound email and chat
  • Consistently ensure world class customer service that fully supports the brand's promises
  • Achieve all effectiveness and efficiency metrics

Skills and Requirements Include:

  • High school Diploma or GED
  • 2 years of customer service experience; 1 year experience with email and/or chat
  • Strong computer, customer service, analytical, and troubleshooting skills
  • Ability to deliver customer service in writing in English and French or Spanish
  • Keyboard typing skills of 40+ words per minute

COMPLETE JOB DESCRIPTION

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