Remote Bilingual French Software Member Services Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 03, 2021

This job expires in: 2 days

Job Category: Translation

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company is filling a position for a Remote Bilingual French Software Member Services Associate.

Candidates will be responsible for the following:

  • Resolving and responding to end-user requests and issues
  • Managing, monitoring, and recording all customer cases
  • Reviewing and processing customer forms and documentation

Required Skills:

  • 0-3 years of customer support experience
  • Fluent in French (read, speak, and write) required
  • Available to work 8am - 5pm Central Time
  • Ability to articulate complex and technical concepts
  • Ability to be flexible in providing support during high volume times
  • Proficient in Microsoft Office Suite

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